Privacy policy

1. What this policy covers

This policy explains how Meru Identity collects, uses, and protects the information you share when you contact us, request a quote, or work with us on a project. It applies to this website and to project correspondence.

2. Information we collect

• Contact details you provide: name, organisation, phone number, and email address.
• Project information: the documents you send us, briefs, brand assets, and feedback.
• Billing information required to raise invoices. We do not store full card numbers.
• Basic website analytics, where enabled.

3. How we use your information

We use your information to respond to enquiries, prepare quotes, deliver and revise project work, issue invoices, and keep records required by law. We do not sell your information.

4. Confidentiality of client material

Documents, financial information, and brand assets you share for a project are treated as confidential. We do not publish client work or name clients as references without permission.

5. Sharing and retention

We share information only with service providers required to deliver the work — for example printing or file transfer services — and only what is necessary. Project files are retained so that revisions and corrections can be made; you may request deletion of your files after the correction period ends.

6. Your rights and contact

You may request access to, correction of, or deletion of your personal information by writing to stevenbeta001@gmail.com or calling +255 682 384 486.